fah hospital policy blog

Perspectives on health policy affecting America’s hospitals and the patients we serve.

Demonstration: Strengthening and Improving HCAHPS Patient Experience Surveying

July 29, 2019 | FAH Policy Blog Team

Category: Media, Quality, Research

Today, Bill McInturff and Micah Roberts, Partners at Public Opinion Strategies, are unveiling a groundbreaking report demonstrating how the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) patient experience survey can be recast and improved.

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New Report Shows Benefit of Modernizing HCAHPS Patient Experience Survey

July 25, 2019 | FAH Policy Blog Team

Category: FAH News, Publications, Quality, Research

Today, five major hospital associations released Modernizing the HCAHPS Survey: Recommendations from Patient Experience Leaders, a paper that explores how to update patient experience surveying to best improve patient care.

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FAH President and CEO Joins AHRQ’s National Advisory Council

July 19, 2019 | FAH Policy Blog Team

Category: FAH News

Today, the Agency for Healthcare Research and Quality (AHRQ) announced eight new members joining its National Advisory Council, including FAH President and CEO Chip Kahn.

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FAH Reacts to Energy and Commerce Health Markup

July 17, 2019 | Chip Kahn

Category: Legislation

Protecting patients from surprise medical bills should be job one.

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