In the News – FAH’s Study on Modernizing the HCAHPS Patient Experience Survey
August 02, 2019 | FAH Policy Blog Team
Category: Quality
Last week, FAH and four major hospital associations rolled out a study on modernizing the HCAHPS patient experience survey.
Joint Statement from National Hospitals Associations on Proposed CY 2020 OPPS Rule
July 30, 2019 | FAH Policy Blog Team
Category: Transparency
“Hospitals and health systems want to ensure that patients have access to information they need to choose their health care, including their out-of-pocket obligations.”
Demonstration: Strengthening and Improving HCAHPS Patient Experience Surveying
July 29, 2019 | FAH Policy Blog Team
Category: Media, Quality, Research
Today, Bill McInturff and Micah Roberts, Partners at Public Opinion Strategies, are unveiling a groundbreaking report demonstrating how the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) patient experience survey can be recast and improved.
New Report Shows Benefit of Modernizing HCAHPS Patient Experience Survey
July 25, 2019 | FAH Policy Blog Team
Category: FAH News, Publications, Quality, Research
Today, five major hospital associations released Modernizing the HCAHPS Survey: Recommendations from Patient Experience Leaders, a paper that explores how to update patient experience surveying to best improve patient care.
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