fah hospital policy blog

Perspectives on health policy affecting America’s hospitals and the patients we serve.

Category Archives: quality

In the News – FAH’s Study on Modernizing the HCAHPS Patient Experience Survey

August 02, 2019 | FAH Policy Blog Team

Category: Quality

Last week, FAH and four major hospital associations rolled out a study on modernizing the HCAHPS patient experience survey.

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Demonstration: Strengthening and Improving HCAHPS Patient Experience Surveying

July 29, 2019 | FAH Policy Blog Team

Category: Media, Quality, Research

Today, Bill McInturff and Micah Roberts, Partners at Public Opinion Strategies, are unveiling a groundbreaking report demonstrating how the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) patient experience survey can be recast and improved.

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New Report Shows Benefit of Modernizing HCAHPS Patient Experience Survey

July 25, 2019 | FAH Policy Blog Team

Category: FAH News, Publications, Quality, Research

Today, five major hospital associations released Modernizing the HCAHPS Survey: Recommendations from Patient Experience Leaders, a paper that explores how to update patient experience surveying to best improve patient care.

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Hospital Mergers & Quality

February 15, 2019 | FAH Policy Blog Team

Category: Quality

The funny thing about studies is that no matter the topic you can almost always find “evidence” to prove what you have already decided to be true – whether it is based in fact or not.

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