Category Archives: quality
March 23, 2020 | FAH Policy Blog Team
FAH today commends CMS for narrowing the focus of hospital surveys and assessments to those most important to ensure patient safety in response to the COVID-19 national emergency.
December 05, 2019 | Chip Kahn
Health care has changed immensely in the 20 years since the Institute of Medicine published To Err Is Human – a groundbreaking effort that served as a threshold report for better understanding patient safety.
August 02, 2019 | FAH Policy Blog Team
Last week, FAH and four major hospital associations rolled out a study on modernizing the HCAHPS patient experience survey.
July 29, 2019 | FAH Policy Blog Team
Today, Bill McInturff and Micah Roberts, Partners at Public Opinion Strategies, are unveiling a groundbreaking report demonstrating how the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) patient experience survey can be recast and improved.